Quick guide to the most common statuses Searching = we're actively looking for your slot Waiting / Checking = your date has not opened at the cafe yet (or is full); our bot fires the instant it opens and keeps checking. You are emailed the moment we secure it, or refunded in full if we cannot. Could not book = we tried but couldn't get a slot
We sent a 6-digit code to . Check your inbox (and spam folder).
What do the statuses mean? Payment pending = complete your payment to start scanning Searching = we're actively looking for your slot Waiting / Checking = your date has not opened at the cafe yet (or is full); our bot fires the instant it opens and keeps checking. You are emailed the moment we secure it, or refunded in full if we cannot. Confirmed = you're in! Check your email for details Could not book = we tried but couldn't get a slot Refunded = booking cancelled, money returned
Reservations are non-refundable once confirmed. Full refund if we can't secure your booking.